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Dell Exchange

Dell Exchange

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Dell Migration Services for Exchange provides demonstrated expertise to simplify the process of upgrades and migration to Exchange 2003 or 2007. Exchange services can provide the following benefits:
  • Provide expertise to create and execute a reliable plan to migrate your current environment to Exchange.
  • Help reduce the risk of migration and upgrade by providing technical expertise to offer best in class deployments and accurate sizing from Dell's Exchange Advisor Tool.
  • Dell's on-staff Microsoft Exchange Rangers and our integrated Microsoft/Dell engineering approach helps ensure you have the resources needed to make informed decisions about how and when to proceed with migration or upgrade.
How To PurchaseContact your Dell Sales Representative or call 1-800-WWW-DELL

Tailored Services to Meet Your Needs

 
 
 
 
 
 

The Right Approach to Messaging

Dell can help you optimize your technology, enhance productivity, reduce risk and maximize Return on Investment (ROI) with proven expertise in infrastructure systems. Dell's expert consultants can not only simplify your migration effort, but also put the necessary infrastructure in place to enable your messaging system to scale as your needs evolve.

Assessment

Assessments are designed to help you make informed decisions to maximize the benefits of messaging services in your unique environment. At the conclusion of the assessment engagement, Dell experts will identify the full scope of solution options and provide recommendations for maximizing the value of your messaging environment.

Key activities during the assessment include:
  • Discovering and defining a baseline of your current environment, including Microsoft®  Windows® , Exchange, network, servers, storage and operations as our service professionals run automated discovery tools and conduct interviews with key personnel.
  • Evaluating and mitigating risks of migrating.
  • Determining a migration strategy for required server-based mailboxes, address lists and other end-user messaging data with recommendations from Dell's expert consultants.

Design

Design services lay the path for success by providing a comprehensive and detailed messaging architecture and implementation plan – based on our experience-driven best practices. At the conclusion of the design engagement you will have a complete understanding of how the solution can be implemented successfully in your environment with minimal end-user disruption.

Implementation

Dell experts can implement your complete messaging solution – hardware and software – so that you can quickly capture the value of the solution.

Implementation services include:
  • Pilot migration to the new messaging system.
  • Knowledge transfer from Dell's experts, empowering your IT staff to efficiently administer your solution.

Support

Take advantage of Dell's Enterprise Support Services to support your new solution. Dell provides a modular suite of robust offerings, covering system support and maintenance. At the core of this suite are four bundles combining alternative levels of technical phone support, on-site* services, and account management features designed to address increasing levels of system uptime.
For details go to Enterprise Support Services.

Tailored Services to Meet Your Needs

Migration Services for Exchange

Consulting Whiteboard Session for Exchange —For qualified customers we offer a half-day interactive roundtable session with a Dell Exchange Expert. This session is focused on discussing Exchange 2007 capabilities and understanding your priorities. Dell service professionals will share leading edge perspectives and best practices to help you identify the best upgrade/migration options.

Exchange Migration Readiness Assessment —Before you begin an Exchange migration effort, Dell will assess your organization's current infrastructure and identify potential risks of migration along with the potential ROI. This assessment can also identify ways to best simplify your environment, reduce costs, and improve performance, scalability and availability. Before you begin an Exchange upgrade or migration from another platform, Dell will assess your organization's current infrastructure to identify potential ROI as well as barriers that might impede a successful migration.
Deliverables:
  • Detailed report of operational and technical risks associated with your current infrastructure.
  • Return on Investment analysis.
  • Risk mitigation with Dell's proven methodology, expertise and experience.
  • Data concerning the current inventory and configuration of your environment.

Upgrade to Microsoft Exchange 2003 or 2007 —Dell's expert consultants can not only simplify your move to Exchange 2003 or 2007, but also put the necessary infrastructure in place to enable your messaging system to scale as your needs evolve.

Deliverables:
  • Detailed report of operational and technical risks associated with your current infrastructure.
  • Configuration and installation of one front-end and up to two, non-clustered back-end Exchange servers at one location.
  • Creation of an Active Directory (AD) "placeholder" if Active Directory has not been implemented.
  • Validation, testing and remediation to help ensure the proper functionality of SMTP connector and Outlook Web Access.
  • Decommission Exchange 5.5 or Exchange 2000 Server.
  • Migration of up to 5,000 mailboxes.

Exchange 2007 Migration from Lotus NotesTM  or Novell GroupwiseTM  —This migration solution is designed to help customers assess, design and implement a migration to Exchange 2007. We provide a comprehensive analysis of your existing environment, a documented plan for migration and an efficient implementation with little to no disruption to your business. All of which help reduce the risk of making the move to a new platform.

Deliverables:
  • Exchange assessment report of your current infrastructure.
  • Recommended design document.
  • Detailed migration plan.
  • Perform the migration of mailboxes to the new environment.

Services for Secure Exchange

Exchange Security —Dell serves as your defense strategist. In the ongoing defense against spam and malware, you won't stand alone. Dell Service experts are available to provide threat assessment, design, and implementation services to optimize your evolving security strategy.

Deliverables:
  • Design of Symantec Mail Security for Microsoft Exchange (SMS) structure in your environment.
  • Installation of SMS on Exchange servers.
  • Identification of applicable filtering characteristics and antivirus configuration.
  • Configuration tuning to meet design specifications.
  • Empowerment of your IT team to efficiently administer your solution as Dell experts provide knowledge transfer.
  • Deployment configuration guide.

Exchange Vault and Mailbox Management —An integrated service offering you a single point of contact and peace of mind - even for complex environments. Enterprise Vault software provides a flexible archiving framework to enable the discovery of content held within email, file system, and collaborative environments while helping to reduce storage costs and simplifying management.

This service installs Symantec Enterprise Vault software on Exchange 2003 servers. Deliverables include:
  • Analysis of your Exchange archiving requirements.
  • Mapping of the requirements to Vault policy and configuration settings.
  • Installation of the software on the servers identified to run the Enterprise Vault.
  • Configuration of the server for optimum performance.
  • Configuration of the Vault settings to adhere to site defined policies.
  • Tuning of the Enterprise Vault for your infrastructure and topology.
  • Empowerment of your systems administrators to efficiently administer your solution as Dell's experts provide knowledge transfer.

Exchange Backup and Recovery —Dell Services are designed to provide comprehensive backup and recovery solutions in a timely manner, even in the most complex data center. Our service professionals translate your business objectives into flexible designs that scale to your unique requirements.

Deliverables:
  • Design of your backup and recovery solution for Exchange -- including equipment and environment, interactions with server applications, tape usage and strategy, and SAN validation.
  • Site readiness reviews.
  • Implementation & testing -- including configuration of the tape library, ensuring necessary connectivity is in place, installing applicable software, and configuration of library resources.
  • Product orientation session and a review of the associated documentation.

The Service will be provided during the hours of 8:00am to 6:00pm, customer local time, Monday through Friday, excluding holidays. It is also a "scheduled service" meaning that issues are assigned and prioritized on a case by case basis. This fee-based assistance will be entitled by signed Statements of Work.

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