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Dell ProSupport

 Dell ProSupport

Dell Global Services

Dell ProSupport
Dell ProSupport
Basic Hardware Support
Asset Management and Protection
Accidental Damage Protection
Laptop Tracking & Recovery
Extended Battery Service
Data Management and Protection
Infrastructure Consulting Services
Deployment Services

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Dell ProSupport for End-Users

Sometimes the biggest IT challenge is not having the IT staff or expertise internally to support your systems 24 hours a day. Dell ProSupport combines expert hardware support with "how-to" support on popular software applications, giving you all the support you need to help maximize productivity.

Dell ProSupport provides:

  • 24x7 access to Dell experts to help keep your systems up and running
  • "How-To" support and Getting Started advice for software applications including Norton AntiVirus, Microsoft Office, Microsoft Small Business Server, Intuit QuickBooks, Adobe Photoshop and Adobe Acrobat
  • Collaborative support for select third-party hardware and software vendors
  • Single point-of-contact escalation management with customer-controlled severity levels
  • Global Command Centers to manage critical situations, monitor all onsite mission-critical dispatches, and provide proactive crisis management coordination and communication during events like natural disasters.

New Remote Support Features for Most Dell Servers with Proactive Systems Management:

  • Efficiency and optimized operating expenses with Hardware Monitoring and Alerting
  • Automated Diagnostics to detect and diagnose for fast recovery
  • Accurate warranty status with customizable Warranty Expiration Notifications
  • Reduced complexity with a single warranty tracking and hardware monitoring portal

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Pricing, specifications, availability and terms of offers may change without notice. Prices on this page are in U.S. dollars and exclude taxes and duties. Freights will be included in final price. Dell will not be responsible for any additional charge from your credit card. Promotions can only be combined according to specific rules on each page. Promotions from different sources, such as, printed materials, newspaper, radio, TV or special programs, cannot be combined. Limit of 5 systems per customer. No entitlement for distributors/resellers. Due to security reasons for you and Dell, it necessary at delivery to show official ID of the credit card holder used in the purchase.

Dell Systems with 4GB of memory may show less memory in Microsoft Windows. Windows Vista® automatically allocates a certain amount of memory for system use. The amount varies depending on the devices that are installed on the computer but is at least 1 MB and can be as such as 1 GB. Only the unallocated memory is reported by Vista.

Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Core, Intel Inside, Intel Inside Logo, Intel SpeedStep, Intel Viiv, Itanium, Itanium Inside, Pentium, Pentium Inside, Xeon and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries.

*Cambiar a español para ordenar componentes, sistema operativo y software en español.

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