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Services and Support for Small and Medium Business

Services and Support for Small and Medium Business

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Installation Services

Installation Services
Custom Factory Integration

Support Services

Dell ProSupport
Basic Hardware Support
Mission Critical
Extended /Upgraded Warranty

Protection Services

Extended Battery Service
Complete Care
Laptop Tracking and Recovery
Remote Data Delete
Hard Drive data recovery
Keep Your Hard Drive
Certified Data Destruction

Other Services


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PDFPDF Downloads: Service Descriptions & Agreements
ProSupport looks after your IT while you do what you do best
Extended Battery Service
Extended Battery Service

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Plan ahead, and save hassle and expense when your laptop battery degrades. With Extended Battery Service, you get a fast replacement battery when you need it - plus environmentally-friendly disposal of your old battery.PDFDownload PDF
Complete Care Accidental Damage Protection
Complete CareTM  Accidental Damage Protection

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Accidents happen – and laptops can be particularly vulnerable to spills and knocks. With Complete CareTM  Accidental Damage Protection, you get swift a repair or replacement if calamity strikes.PDFDownload PDF
Laptop Tracking and Recovery
Laptop Tracking and Recovery

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Available with Dell ProSupport, Laptop Tracking and Recovery lets you easily manage and monitor your IT systems via an online portal, detect theft and more.PDFDownload PDF
Prosupport Required
ProSupport Required
Remote Data Delete
Remote Data Delete

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Available with Dell ProSupport, Remote Data Delete allows you to remove sensitive data from a lost or stolen system when it next logs onto the Internet. Requires Laptop tracking (see above).Prosupport Required
ProSupport Required
Laptop Tracking Required
Laptop Tracking Required
HDD Recovery
Hard Drive Data Recovery

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It’s a fact of life that systems can fail or sustain damage. In the event of hard drive failure where precious data hasn’t been backed up, our Hard Drive Data Recovery service can salvage data from the broken drive.PDFDownload PDF
Keep Your Hard Drive
Keep Your Hard Drive

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Retain control of your sensitive business data with our Keep Your Hard Drive service. When you get a new or replacement hard drive, you keep the old one to store or dispose of under your own control. PDFDownload PDF
Certified Data Destruction
Certified Data Destruction

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Ensure your business data doesn't fall into the wrong hands. In the event of disk failure we can wipe a failed drive and provide certification of data destruction, so you can be sure to meet your compliance requirements.PDFDownload PDF
Pricing, specifications, availability and terms of offers may change without notice. Prices on this page are in U.S. dollars and exclude taxes and duties. Freights will be included in final price. Dell will not be responsible for any additional charge from your credit card. Promotions can only be combined according to specific rules on each page. Promotions from different sources, such as, printed materials, newspaper, radio, TV or special programs, cannot be combined. Limit of 5 systems per customer. No entitlement for distributors/resellers. Due to security reasons for you and Dell, it necessary at delivery to show official ID of the credit card holder used in the purchase.

Dell Systems with 4GB of memory may show less memory in Microsoft Windows. Windows Vista® automatically allocates a certain amount of memory for system use. The amount varies depending on the devices that are installed on the computer but is at least 1 MB and can be as such as 1 GB. Only the unallocated memory is reported by Vista.

Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Core, Intel Inside, Intel Inside Logo, Intel SpeedStep, Intel Viiv, Itanium, Itanium Inside, Pentium, Pentium Inside, Xeon and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries.

*Cambiar a español para ordenar componentes, sistema operativo y software en español.

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